老师，有个客户是RTS下单需要确认运费的，我们已经给他报过去运费的价格，就是消息一直是已读不回的，问了几次，不知道是因为运费问题还是其他原因，都没有得到回应，该怎么催款能让他回应及付款呢？
下次遇到这种客户一定记得要报给客户包邮价，哈：The best price I can offer to you is $xxx total including shipping for xxxpcs.
Dear Xxx，
Wish you have a nice day and everything goes well.
Last time (Yesterday) I received your order about our Xxx Product and I updated the shipping cost to you immediately. (对上次沟通内容做一个总结).
As long as you confirm the order and arrange the payment then I will arrange the shipping for you. (引导客户进入下一步).
A good business needs more communication， I am totally ready to offer you the help with my professional product knowledge and experience, anyway I need your help in the further reply so that we can work together to move the order forward. (情商推进).
Looking forward to your kind reply.
est Regards
Yours Xxx.
